Challenging Grading Decisions
With few exceptions, course instructors have the final decision on all grades. Students are entitled to protection from evaluations that are arbitrary or capricious. The term arbitrary and capricious refers to a lack of connection between the grade awarded and the student's performance, such that a reasonable person would not agree that the grade was justified. Simple disagreement or dissatisfaction with a grade does not constitute a legitimate basis for challenging a grade.
A student desiring to challenge a grading decision must first discuss the issue with the instructor(s) issuing the grade. Every attempt is made by the involved instructor(s) to answer fully the students concerns at this level. If the student and the instructor(s) cannot resolve the issue, the student will contact the appropriate Program Director. Program Directors will review grading challenges. A challenged grade will be changed only if one or more of the following criteria are met:
- The grade is found to be in significant violation of clearly established college policies; or
- Is a result of an error or improper procedure; or
- Is found to be arbitrary and/or capricious. Arbitrary and/or capricious grading is when:
- The assignment of a grade is based partially or entirely on criteria other than the student’s performance in the course; or
- Represents a substantial departure from the instructor’s previously announced standards; or
- Based on standards different from those standards of grading applied to other students enrolled in the same course.
The Program Director will support the grading decision of the instructor unless clear error is found. If a Program Director determines that clear error occurred, the Program Director will coordinate with the instructor to correct the error. The decisions of the Program Directors will be final, and additional appeals concerning grading decisions are not permitted. This provision is not applicable to appeals concerning grading decisions that involve discrimination or harassment. The College has published specific policies and procedures to address grievances and complaints involving harassment and discrimination.